Our experienced technical team with multi-platform capabilities partners with our key service partner to offer value-added hardware maintenance expertise unlimited to any OEM equipment or platform.

Instead of working with multiple OEM vendors on support contracts to cover all your IT support needs for your mixed environment, you can now save costs by streamlining your support processes with Peremex’s single point of contact for all your hardware maintenance needs.

Peremex Hardware Maintenance Services

		Versatile Service Options : Pick from our wide range of service options ranging from 24x7 high availability support, 8x5 for high business week availability support and 2 or 4 hour onsite or phone support for your varied IT availability requirements.
		Remote Problem Determination : Expect more efficient remote problem resolution with up to 30% of service calls handled by our experienced engineers. Minimise business disruptions as our engineers speed up your hardware repair process by identifying parts for repairs before despatching our field engineers.
		Preventive/Predictive Maintenance : Proactive resolution of potential problems prevents unscheduled downtime and maximises system uptime for smooth business operations. Detailed processes include periodic system health checks to recognize failure, replacement trends and schedule product maintenance.
		Availability Assessment : Maximises your Return on IT Investments (RoIT) with routine system assessments followed by fine tuning recommendations. In addition, Peremex helps to maintain ideal availability levels as required by the operating environments to optimize system configuration capabilities.